FAQs
Fees & Medical Aid Questions
Yes — we accept most major medical aid schemes. We can also process claims directly on your behalf. Some plans may require a co-payment depending on your specific benefits.
A network plan is a medical aid option where you are required to use specific doctors or facilities within your medical aid’s network. If you are on a network plan, it’s important to check whether we are included in your network to avoid additional out-of-pocket costs.
Yes. Private patients can pay via cash, debit, or credit card. An invoice can be provided if you would like to claim back from your medical aid (where applicable).
Team
Our veterinary professionals
Dedicated experts committed to your pet's health and well-being
Dr. Sarah Mitchell, DVM
Practice Owner
With over 15 years of experience in small animal medicine, Dr. Mitchell specializes in preventive care and complex diagnostics.
Dr. James Chen, DVM
Senior Veterinarian
Dr. Chen brings expertise in surgery and emergency medicine, with a special interest in orthopedic procedures.
Dr. Emily Rodriguez, DVM
Associate Veterinarian
A recent graduate with a passion for exotic animal care and dermatology, Dr. Rodriguez combines cutting-edge veterinary.
